February 24, 2008
by Oliver
2 Comments
A couple of weeks ago I posted “How innovative is your organization” in order to discuss some fundamental aspects of innovation. In this post we will look at the impact of innovation. My personal observation is that most organizations see … Continue reading
February 16, 2008
by Oliver
Comments Off on Your customer
One of the basics to be successful in competition is to give the customer what he or she wants. Since this aspect is a basic it is very likely that your competitor will do the same. So what’s next? The … Continue reading
February 9, 2008
by Oliver
Comments Off on Confusing customers
I am back from my recent business trip to Istanbul. There is a saying in German which translated has the meaning of traveling would be equal to education. In this particular case I had to learn that companies still have … Continue reading
February 3, 2008
by Oliver
3 Comments
In this post I will describe the first steps and approaches of (small to medium size) German retail banks when organizing their strategic planning process. Some of these aspects are valid for all types of small to medium size companies; … Continue reading