Eddielogic

– Thoughts on Strategy and Management

April 29, 2015
by Dagmar
Comments Off on Deutsche Bank’s new strategy – Is it anything better than the previous Strategy 2015+?

Deutsche Bank’s new strategy – Is it anything better than the previous Strategy 2015+?

Deutsche Bank has announced its new strategy on 27 April, 2015. Will this one be the big step forward that finally repositions the bank as a profitable global player? I have my doubts. In order to understand why, we first … Continue reading

March 11, 2014
by Oliver
Comments Off on The importance of trust management and the trust pyramid

The importance of trust management and the trust pyramid

In my previous posts I discussed certain aspects of trust. In this new post I will present a tool that might help your organization to deal with trust issues. The Internet – including its (social) media channels – is powerful … Continue reading

January 3, 2013
by Oliver
Comments Off on Top 4 bank customers‘ expectations

Top 4 bank customers‘ expectations

The financial turmoil has changed customers’ perceptions and expectations regarding banking significantly. Hence it is recommended that (retail) banks undertake different measures to rebuild and to maintain customer trust in the banking business. One approach for so doing is to … Continue reading