– Thoughts on Strategy and Management

January 3, 2013
by Oliver
Comments Off on Top 4 bank customers‘ expectations

Top 4 bank customers‘ expectations

The financial turmoil has changed customers’ perceptions and expectations regarding banking significantly. Hence it is recommended that (retail) banks undertake different measures to rebuild and to maintain customer trust in the banking business. One approach for so doing is to … Continue reading

September 30, 2008
by Dagmar
Comments Off on Planning ahead for an unexpected crisis

Planning ahead for an unexpected crisis

Strategic planning is about preparing a business for the future. As we all know, a strategy should put a business in a position to maximally exploit potential chances and to minimize the damage of potential threats. We all witness the … Continue reading

April 26, 2008
by Dagmar

Financial crisis reveals weaknesses in banks business models

The international financial crisis claimed another victim among German banks this week. It was the specialised mortgage and public sector lender Duesseldorfer Hypothekenbank (Duess Hyp). “The small German bank’s owners have temporarily transferred ownership to the BdB’s depositor guarantee fund, … Continue reading